OnixS Support Alert:
Migration of OnixS JIRA and Wiki Support systems
London: Saturday 27th November 2010 – OnixS has updated and rehosted the OnixS Support JIRA issue tracking and Wiki systems.
To support additional capacity and improve the online OnixS Support services, OnixS have migrated to the most recent version of the Atlassian JIRA Studio online issue tracking and Wiki system.
This upgrade means a few things have changed - hence this alert to ensure you are aware of these changes:
1. The primary change impact is that the primary access link to JIRA and the Wiki has moved to support.onixs.biz So while any historic or current issue reference numbers remain unchanged, any direct hyperlinks or bookmarks may appear broken. Please simply login normally and search on the required issue numbers to locate, and please update any bookmarks.
2. Previously we required separate sign on ID's for JIRA and the Wiki. We've now moved to a single sign-on to access both systems based on pre-existing JIRA user id's. If you require a reminder of your access details, please either use the "Can't access your account?" function at the Login screen or contact support@onixs.biz for assistance.
We apologies for any inconvenience, but this change enables us to provide improved and simpler access to OnixS Support. We'll happily answer any questions or concerns you have regarding these changes.
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For more information contact:
OnixS Support
support@onixs.biz
+44 20 7117 0111 Option 3
